Refund & Return Policy

At ST Software Development, every project is planned and executed based on the specific requirements provided by the client. Due to the customized nature of our software development, web development, mobile application development, and digital services, refunds are subject to the following terms:

  • Advance payments made for project initiation are generally non-refundable once project planning, analysis, design, or development work has commenced.
  • Payments made for completed milestones, delivered services, consultation, maintenance, or support are non-refundable.
  • If a project is cancelled by the client after work has started, the client shall be responsible for payment for all work completed up to the date of cancellation.
  • Refunds, if approved under exceptional circumstances, shall be processed solely at the discretion of ST Software Development after reviewing the project status and contractual obligations.
  • Fees paid to third-party service providers, including domain registration, web hosting, cloud services, SSL certificates, APIs, software licenses, payment gateways, or similar services, are non-refundable and are governed by the respective providers' policies.
  • Any approved refund shall be processed through the original payment method within a reasonable processing period, subject to applicable banking procedures.

Intellectual Property

All content available on this website, including text, graphics, logos, icons, designs, software, source code, images, and other materials, remains the intellectual property of ST Software Development unless otherwise stated. Clients receive ownership of the final approved project deliverables only after full payment has been received, unless otherwise specified in a separate written agreement. Internal development tools, reusable frameworks, proprietary modules, coding standards, templates, and development methodologies remain the exclusive property of ST Software Development.

Third-Party Services

Projects may require third-party services such as:

  • Domain Registration
  • Web Hosting
  • Cloud Platforms
  • Payment Gateways
  • APIs
  • SSL Certificates
  • Email Services

These services are governed by their respective providers. ST Software Development is not responsible for service interruptions, pricing changes, policy updates, or technical issues originating from third-party providers.

Website Availability

While we strive to keep our website accessible at all times, we do not guarantee uninterrupted availability. Scheduled maintenance, technical issues, server upgrades, or circumstances beyond our control may temporarily affect website accessibility.

Limitation of Liability

ST Software Development shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Website downtime
  • Loss of business
  • Loss of profits
  • Data loss caused by third-party services
  • Delays beyond our reasonable control
  • Unauthorized access caused by external cyber threats

Users access and use this website at their own risk.

External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, availability, security, or privacy practices of external websites.

Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you agree to the collection and use of information in accordance with our Privacy Policy.

Changes to Terms

ST Software Development reserves the right to modify these Terms & Conditions at any time without prior notice. Any updates will be published on this page. Continued use of the website after such updates constitutes your acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts where ST Software Development operates.

Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact ST Software Development through the contact details available on our website.

Acceptance

By accessing or using the ST Software Development website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any of these terms, please discontinue the use of our website and services.